Privacy Policy
Eduk8me.ai and RIO analytics teams understand that the privacy of its users is critical to the wellbeing
of their customers. To that end, we have adopted the following policy regarding the collection, use, and
dissemination of personal information requested from visitors to this site. Personal information is
information associated with a user's name or personal identity. We are providing this policy below so
that you may understand the terms and conditions associated with the provision of any personal
information to us. Please note, however, that this policy has been developed with the recognition that
Internet technologies continue to develop and evolve rapidly, and that such changes may require us to
alter our Privacy Policy. Any such alterations will not affect our general commitment to the protection
of our user’s privacy. We will post any changes to our Privacy Policy on this page. Your continued use
of our website (www.eduk8me.ai) or our apps on play and apple stores, respectively, constitutes
acceptance of such terms and policies.
By visiting our website, applications on google or apple store or by becoming a tutor or student on our
platform, you consent to the collection, use and transfer of your information pursuant to the terms of
this Privacy Policy. If you do not agree to this Privacy Policy, please do not register with us or use
the Eduk8me.ai website and applications or the services provided over it.
Information We Obtain
Eduk8me may obtain personal information in connection with various business activities and for the
purpose of providing its services. We may collect personal information that you choose to provide us on
our website, through email, through our applications on google and apple stores, over the phone and
other communication channels. In addition, our website, applications and/or platforms may automatically
record information when you utilize our services, such as your Internet Protocol address. Information
may also be collected through small files called “cookies.
Cookies are unique bits of computer data that many major websites will transfer to your computer the
first time that you visit. Cookies are stored on your hard drive and may be later accessed by the
website to track prior usage.
A cookie may also be used to deliver customizable and personalized services and information by tracking
which pages a user has already visited. We may also use cookies to anonymously track session
information, such as pages visited or duration of visit, which will help us continue to improve our
format and content.
You may be able to set your browser to refuse cookies or to alert you when one is being sent. It is
likely that some portions of our website, applications or platforms will not operate properly if cookies
are disabled.
We will clearly indicate where collecting such personal information is required to offer a specific
service. Where it is not, it is your choice whether you will provide it to us.
We do not intentionally collect personally identifiable information about children age 13 or younger. If
you suspect that we have personal, identifying information about your child, please notify us
immediately so that we may remove this information from our database.
Eduk8me may collect other information about its users that is not connected with any specific personal
identity, such as data about usage and service operation. The following summarizes the types of
information that we may collect.
In specific, we may collect the following information:
Tutors
Independent tutors registering with Eduk8me are required to provide personal information including name,
address, and other contact information, as well as detailed information in respect of their academic and
professional background and employment history. Tutors will also be required to provide their payment
information so that they can be compensated following a tutoring session.
Parents/Students
When a parent or student (approved by parent) wishes to enquire or register with us, we will collect
their contact details (e.g., name, address, grade, school, etc.) as well as other information required
for successful delivery of Eduk8me’s services.
How we use the information we obtain
We may use the information we obtain for the following purposes:
To Provide Our Services
• Use tutors and students’ information to facilitate their participation in Eduk8me marketplace;
• Identify subjects which may be within the field of expertise and of interest to a tutor or student;
respectively
• Identify the most suitable tutor for a students or parents learning needs
• Disclose information to parent or student who may wish to consult with a tutor
• Disclose information to relevant legal and regulatory authorities on specific request
To Market, Improve our Services, and other Legitimate Business Interests
• Provide tutors biographical information to prospective clients to demonstrate the quality and coverage
of
our specialist network;
• Identify subjects of interest to parents and students;
• Improve our products and services;
• Communicate about new services or other information which we think you may find interesting;
• Operate, evaluate and improve our business.
To Comply with Applicable Law
• Protect against any prohibited or illegal activity, claims and other liabilities;
• Comply with applicable legal requirements and internal policies;
• Establish, exercise and defend a legal claim.
Data disclosure and transfer
Personal information provided to Eduk8me will be held by us and will be accessed by our staff and third
parties working for us for the purposes set forth in this policy or for other purposes subject to your
approval. In any case of transfer, Eduk8me will ensure that appropriate data protection safeguards
(e.g.,
European Commission’s Standard Contractual Clauses) are in place. To obtain a copy of the relevant
transfer
mechanism or additional information on the transfers, please contact us using the contact information
below.
SYSTEM INFORMATION, IP ADDRESSES AND REFERRERS
When you connect to our website, applications or platforms our servers may record the numerical Internet
Protocol (IP) address of the computer you are using, information about your browser and operating
system,
date and time of access and the internet address and page which linked you to our site. The staff uses
such
information to help diagnose problems with our server, to administer and improve our website and to
generate
aggregate statistical reports that analyze general user information and demographics. Unless required by
legal process, we do not link IP addresses to anything personally identifiable. This means that user
sessions may be tracked by IP address, but a user's identity remains anonymous. In addition, we
ordinarily
do not disclose to third parties site usage by individual IP addresses, but may do so in very limited
circumstances when complying with law or legal process, working with consultants assisting us in fixing
or
improving our site, or in monitoring and improving the security of our network. Our staff monitors
search
terms that users enter into our Search Engine, but this tracking is never associated with individual
users.
External Links
Eduk8me.ai website, applications and platforms may contain links to other independently run internet
resources including but not limited to books, education material, media links, etc. which are not
covered by
this privacy policy. Eduk8me is not responsible for the privacy practices, security or content of such
3rd
parties.
Information Security
Eduk8me website, applications and platforms have security measures in place to protect the loss, misuse
and
alteration of the information under our control. Unfortunately, due to the nature of Internet
communications, no data transmission over the Internet can be guaranteed to be completely secure. While
we
remains committed to protecting the privacy of our users, we cannot ensure or warrant the security of
any
information you transmit to us, and you do so at your own risk. Once we receive your transmission, we
make
our best effort to ensure its security on our systems. We do so by using secure technology, privacy
protection controls, and restrictions on employee access, however, we make no representations regarding
the
veracity of such measures.
In order to prevent unauthorized access, disclosure or other unlawful processing, we have put in
place
suitable physical, electronic and managerial procedures to safeguard and secure the information we
collect
online. We cannot, however, guarantee the security of our servers or transmissions between our servers
and
your computer. Accordingly, all information which you provide to us is supplied at your own risk. Please
help us keep your information secure by keeping your password and other account details confidential.
Retention Policy
We will retain your information for so long as necessary for the purposes for which they were collected.
We
will also retain your information as required under applicable retention policies or as permitted by
applicable law.
Updates to our Privacy Policy
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in
our
personal information practices. We will post a prominent notice on our website to notify you of any
significant changes to our Privacy Policy and indicate when it was most recently updated. You should
also
check this page from time to time to ensure that you are happy with any changes.
How to Contact Us
We welcome all requests, suggestions and questions concerning our use of your information. All such
communication should be directed to info@eduk8me.ai